Displaying Custom Groups of Engineers in Timeline
It is possible to customise the groups of Engineers on display in Timeline for booking and viewing preferences. To do that you should firstly allocate engineers to categories ( example; Service Engineers, Install Engineers, Admin) then secondly select that category from the dropdown within the Timeline View to restrict the engineers displayed to only the members of that Category.
Step 1 Add Engineers to one or many Categories
Select the categories for an engineer that they should belong to - that can be one or many categories
NB - Click on the + Sign Next to Category to Define a New Category which will then subsequenly be selectable in the drop down list
Step 2 Select that Category in the Timeline View to restrict to the engineers that belong to that Category/Group
Select the category/grouping you wish to display in the Timeline view (1) and see the resulting restricted list of engineers (2)
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