Changing Customer Details for an existing Installation
If you wish to change the customer details for an existing Installation complete the following:
1. Click on the Installation Edit icon
2. Click on the Customer Edit icon
3. Change the customer details as appropriate then press Save
4. Press Save when returned to the Installation screen
- Be careful to decide if you intend all previous contract addresses to be changed. The default setting changes all contracts top the same address.
You can change ownership of an Installation to an entirely new customer simply by selecting an Alternative Customer Ref at Screenshot 2
SCREENSHOT 1
SCREENSHOT 2
SCREENSHOT 3
SCREENSHOT 4
Related Articles
Changing a Customer Account Reference
You may wish to change the customer account reference although it is uncommon. To do so complete the following: 1. Access the customers module - Main Menu - Modules - Customers 2. Select the Data menu 3. Click on the ACC Ref Change icon 4. Find the ...
Changing Contracts Terms using Batch Update facility
If you wish to increase prices or change the service level, or end the contract and start a new contract with new terms. conditions and prices for a range of contracts/subscriptions at one time this can be achieved using the Batch Update Facility ...
Changing Test Result set for an Existing Appointment
There may be times when you wish to change the test result set associated with an appointment. In order to do that follow these steps. Open the Timeline and locate the entry in the Diary or Timeline view and edit it. To Edit it - Right mouse click ...
Setting an Installation as Inactive or Active
In order to set an Installation as Inactive , removing it from the Active Tab in the Installations and Renewal Manager Module shown below. Highlight the Installations , right mouse click then select Set Inactive or Set Inactive as appropriate.
Removing a Tracker Pro License from an existing Windows PC
Should you wish to remove a Tracker Pro license from an existing Windows PC complete the following steps: You are likely to undertake this when re-using or re-allocating a Tracker Pro Licence. 1. Click on the main menu Help - Remove License